The Hotel must.
1 . Upon arrival will be asked identity documents for the communication of presence to the police authorities.
2 . The room that is offered must be comfortable and the bathroom clean
3 . During the period of the stay, the room must always be available to the host , except for the time it takes to allow the reorganization of itself.
4 . The bed linen is changed every three days , except in cases where the needs dictate differently , bath towels daily .
5 . The Hotel shall ensure that the guest is informed about the existing cultural and recreational activities in the area, environmental, artistic , archaeological and possibilities of places to purchase local products.
6 . At the time of the balance of the total charge , the Hotel shall issue its receipt established by law.
The Guests must:
1 . The guest, no later than the period of 15 days from the date of booking, will be sent by bank transfer, a deposit equal to 20% of the total cost of the stay, which will not be made in the event of cancellation of the holiday .
2 . Upon arrival guests are required to present identification .
3 . Any damage caused by adults , children and animals, have to be repaid .
4 . In case of early departure with respect to booking , the guest is required to pay the entire fee relating to the period and 30% for the days that you do not partake.
5 . If the guest book half board even if you do not have to pay benefits .
6 . In case of reservation arrival at the hotel is expected no later than 19.00 hours in case of delay is not notified in advance the reservation will be considered void and any deposit already paid will not be refunded .